Return Policy


OUR RETURN POLICY

We're very sorry to hear that. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

HOW TO RETURN

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and still have tags still attached (if applicable).

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, damaged, or missing parts for reasons not due to our error won't be accepted for a refund. 

 

WHAT TO EXPECT

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


If you haven’t received a refund yet, first please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next please contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at returns@wachic.com.

 

EXCHANGES 

At this time we are unable to process exchanges. Orders purchased on wachic.com  can be returned for a refund to the original form of payment. 

 

RETURN SHIPPING COSTS

You will be responsible for paying for your own shipping costs for returning your item. 

To return your product, please mail your product to: WAchic, 13769 Via Cima Bella, San Diego CA 92129, United States

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We advise that you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.